Our SponsorsWe couldn't have the event without you!
We wouldn’t be able to host our conference without help from these amazing companies. A huge thanks to all our sponsors and partners!
Designed and developed completely in-house by performance marketers, we understand first hand the importance of finding a performance marketing software that fits your unique business needs.
Our own frustrations made us believe there had to be a better way; a way to consolidate data and increase functionality without a reliance on multiple platforms and companies. But we couldn't find the streamlined platform we needed... so we decided to build it. The result is LeadsPedia, a dynamic performance marketing software that consolidates your marketing efforts into one unified platform.Website: https://leadspedia.com
NobelBiz is an industry-leading provider of contact center software solutions from their patented carrier of carriers network to their new, innovative, and fully-remote Omnichannel contact center solution. Their network guarantees your lines stay up all the time, and their Omnichannel product makes sure agents can seamlessly switch between Twitter and voice, or any channel, with a simple click. Their support and engineers are always ready to guarantee full compliance and attestation solutions.Website: https://nobelbiz.com
Take control of your calls’ reputation
See the calls they see. Caller ID Reputation® provides comprehensive health monitoring of your company’s outbound phone calls and call connections –
Monitor. Manage. Mitigate.Website: https://calleridreputation.com
Convoso is the ultimate dialer solution for sales and lead generation teams. Our outbound call center customers report dramatic increases in contact rates of up to 3X when they switch to our cloud-based omnichannel contact center software, giving them higher conversions and significantly improved ROI.
The Convoso system works best with 20 or more seats, and scales efficiently to over 1000 seats to meet enterprise level requirements.
See for yourself with a live demo how Convoso can help to boost the productivity of your outbound campaigns.Website: https://www.convoso.com
LiveVox (Nasdaq: LVOX) is a proven cloud CCaaS platform that helps business leaders redefine customer engagement and transform their contact center’s performance. Decision-makers use LiveVox to improve customer experience, boost agent productivity, empower their managers, and enhance their system orchestration capabilities. Everything needed to deliver game-changing results can be seamlessly integrated and configured to maximize your success: Omnichannel Communications, AI, a Contact Center CRM, and Workforce Engagement Management tools
For more than 20 years, clients of all sizes and industries have trusted LiveVox’s scalable and reliable cloud platform to power billions of omnichannel interactions every year. LiveVox is headquartered in San Francisco, with international offices in Medellin, Colombia and Bangalore, India.Website: https://livevox.com/
Workshop Stage Sponsor:
Troutman Amin, LLP is a nationally-recognized complex litigation, marketing and privacy consulting law firm based in Irvine, CA. The firms handles multi-billion dollar complex federal court litigation and provides compliance advice and counseling on emerging privacy and telecom legal issues.Website: https://www.troutmanamin.com/
Sponsors & Exhibitors:
In 2018, entrepreneur and startup specialist Brent Biggs founded Datascore, a team of top scientists, engineers, analysts, designers, programmers, developers, and digital marketers all working together to empower organizations with greater direction and quantifiable marketing results.
Over time, and with numerous success stories under its belt, Datascore’s mission has evolved to focus on one overarching and fundamental challenge: Fix the broken telesales industry.
The result is Engagement Dialing, a groundbreaking proprietary technology solution designed to reverse the plague of freefalling connection and conversion rates, skyrocketing acquisition costs, and deteriorating call center morale.
Using the most advanced Machine Learning models and the client’s own historical data to predict the best time and day to call, Engagement Dialing greatly improves call center performance by increasing connection rates to previously unreachable leads.
Datascore clients typically see an increase in connection rates from current depressed levels of 5-8% to more than 30%. All without blowing up their prospects’ phones, being tagged or blocked by global telecommunication carriers, or running afoul of Federal and state laws.
Datascore has truly changed the telesales game for the better, turning dead leads into live customers.
Our company helps marketers, call centers, and other organizations that use an automated telephone dialing system (ATDS) to avoid and defend against abusive Telephone Consumer Protection Act litigation.Website: https://www.blacklistalliance.com
Contact Center Compliance is the industry leader in TCPA and DNC compliance software. We have been in business for over two decades and have performed over 85 billion phone number scrubs to date. Our trusted suite of cloud-based compliance solutions enables companies to easily and effectively adhere to the latest DNC and TCPA regulations.Website: https://www.dnc.com/
WebRecon identifies serial litigators lurking in your database BEFORE you contact them and expose yourself to a likely lawsuit. Protect your company from as many as one in three new TCPA lawsuits by scrubbing your data through the WebRecon API first.Website: https://webrecon.com
More than just the need to fill a technological disparity, our goal is to provide customers with groundbreaking lead generation technologies. We want to trail-blaze a new way to strengthen both your online and offline marketing campaigns. Within the industry, not many companies dare to think outside the box. There are handfuls of businesses specializing in one call feature or another, but the challenge of specializing in all call aspects seems to be highly avoided. We take inventions in modern lead generation and management and marry them into one comprehensive platform for our customers.Website: https://www.marketcall.com
Speed-to-lead is outdated. Mav uses conversational AI to offer the best “speed-to-experience” of any SMS assistant on the market. With a modern, text-first approach to call centers, Mav uses AI to automate lead outreach and qualification, then directly connects qualified leads with sales reps. Feel the economic impact of shifting your outbound call centers to inbound, and give leads the best buying experience possible with Mav.Website: https://hiremav.com
Trackdrive powers inbound and outbound conversations with your leads.
Communicate using Telephone Calls, SMS, Emails, Integrations, and more.
Powerful call analytics provide insight into conversions from online and offline sources.
Lead Prosper is a lead distribution platform designed to make routing, filtering, validating, and managing leads easy for anyone — regardless of tech experience. Built by a team with decades of experience in the industry, Lead Prosper allows you to distribute leads to your endpoints via a waterfall approach, round robin system, to the highest bidder, or to all via direct post, ping/post, or to an email address or URL.
With no extended contracts or monthly minimums required and competitive, pay-per-use pricing, Lead Prosper attracts customers ranging from fledgling startups to major organizations routing millions of leads per month.Website: https://leadprosper.io
boberdoo.com is a SaaS solution for the lead generation industry. Whether you're new to lead generation and looking to automate your business or a lead gen veteran looking to maximize your revenue-per-lead, boberdoo is here to help. boberdoo has been innovating and improving the lead generation industry since 2001. boberdoo serves all stakeholders in the lead generation industry, from providing innovative tracking, routing and automating solutions for traditional lead companies to A.I. models for sophisticated lead buyers. There are enough things to worry about in the lead industry. Your lead distribution software shouldn't be one of them.Website: https://www.boberdoo.com
Using our patented Perfect Pitch technology, Boomsourcing implements cost-effective BPO strategies for your healthcare, education or political campaigns. Business process outsourcing (BPO) and Scaling Smarter solutions are cost-effective, with onshore, nearshore and offshore resources in Utah, Mexico, and the Philippines working 24/7 for you.
With our patent pending CleanCallerID technology, ChaseData CCaaS delivers a multi-tiered solution for combating SCAM LIKELY. Best of all it’s fully automated. Crowd-sourced Caller ID data, auto-swap of flagged DIDs, and management of your call center’s connect rates work in harmony to boost your call center’s impact.
Productivity is at your fingertips with available integrations connecting your agents to the tools they rely on. Robust analytics help management to keep a finger on the pulse of the call center. Even better, this modern call center solution can be set up and running in minutes, not days.Website: https://boomsourcing.com
Let’s face it. Outbound calls are expensive…and annoying. In a world where everyone is fed up with cold calls, how can your contact center meet its performance goals without annoying the people you want as customers?
Stop annoying. Start engaging. With Meera. Meera automates and humanizes 1:1 conversations at scale, so you get more appointments and engage more contacts. It all adds up to:
more scheduled calls
more completed meetings
more closed deals
The best part? Using Meera typically costs 80% less than relying on a traditional outbound contact center alone.
80% lower costs. Zero annoyance. That’s Meera.Website: https://meera.ai
Optimize to Convert is an industry leading media buyer and publisher specializing in inbound pay per call and lead generation. The company generates over 20,000 leads per day for their clients via social media advertising, Search, and email traffic.Website: https://optimizetoconvert.com/
Primo Dialler has been providing industry-leading hosted dialler solutions since 2015. In this time we have developed a fully integrated and simple to use call centre solution that has put us at the forefront of predictive dialling technology.
Our mission is simple: to create the ideal hosted dialler solution for your business and offer you the most flexible and easy to use call centre solutions available in the market today. With a team of industry experts with over 15 years’ experience in the call centre sector, our strengths lie in our people. This makes us uniquely placed to give you the very best advice about hosted dialler and call centre solutions for your business.Website: https://primodialler.com/stirshaken
Charter Communications, Inc. (NASDAQ:CHTR) is a leading broadband connectivity company and cable operator serving more than 32 million customers in 41 states through its Spectrum brand. Over an advanced communications network, the company offers a full range of state-of-the-art residential and business services including Spectrum Internet®, TV, Mobile and Voice. The Spectrum Partner Program allows eligible retailers the opportunity to offer Spectrum’s products alongside their current offerings providing an enhanced customer experience and an additional revenue opportunity.Website: https://www.spectrum.com
If you use a call center to generate and qualify leads, or to close sales, please stop by the Yonyx booth!
All call centers face problems because of agent attrition, constant hiring and training, and varied agent tenures.
Inconsistent product knowledge.
Inconsistent call flows.
Yonyx decision tree platform helps you create your winning call flow, i.e. a map of all possible interaction pathways between your call center agents and lead prospects. At every step, Agents have ready access to call scripts, rebuttals, customer data, forms for data capture, and backend logic that guides the customer interaction to the next step. Yonyx also calculates lead scores based on the pathway followed for each call, while reading/writing data from CRM systems like Salesforce, Zoho, or your home-grown system. Finally, Yonyx provides robust analytics data that help you constantly improve this customer interaction graph!Website: https://www.yonyx.com
SomosGov currently administers the Reassigned Numbers Database (RND) pursuant to an FCC awarded contract.
The RND is part of the FCC’s approach to addressing the problem of unwanted calls/texts. When a telephone number is reassigned, callers may inadvertently reach the new consumer (who now has the reassigned number), not who they intended to call (the number’s prior owner). These calls/texts subject callers to liability under the Telephone Consumer Protection Act (TCPA). In the Reassigned Numbers Order, the FCC established a single, comprehensive database of disconnected telephone numbers.
By querying the RND, callers can determine whether a telephone number has been permanently disconnected for purposes of making lawful calls and texts; thereby potentially avoiding costly and time-consuming litigation.
Don't settle for anything less than sophistication. At this point in the game, amplified call volume from a predictive dialer should be a given. Your time deserves respect as well. CallTools.com's predictive dialing solution was made by business owners, for business owners. Our top-tier, in-house customer support actually answers your calls and walks you through troubleshooting. Shouldn't your company's time matter, too?Website: http://calltools.com/
Every time your customer is pushed into a voicemail or automated system, your company loses credibility. Studies say that 70% of customers will hang up when they are put into an automated system, especially if they can’t figure out how to get connected to an actual person instantly. A missed call is a missed opportunity & your competitor has a solution.
At The Call Gurus, our trained specialists become an extension of your in-house team. We treat your customers with care and ensure they become your company’s brand ambassadors.Website: https://thecallgurus.com/
RRDB L!VE is a platform providing powerful tools, APIs & services to validate, verify, enhance, and manage all aspects of your contact data.
Enterprise-class solutions that are cost effective for any size of business. Getting the most out of your data is a complex process. RRDB L!VE makes it easy. Features include Instant (Zero-Delay) Data Processing, Data Collection, Data Centralization, Data Validation & Verification, Data Enhancement, Record Scoring & profiling, Data Workflow Automation, and Data Distribution.
For more information on our Features, Data Quality APIs, and Solutions, please visit https://www.rrdblive.com/Website: https://www.rrdblive.com/
At Arbeit, we’re nerds revolutionizing the way you communicate with consumers, for the better. Arbeit Click is a TCPA-compliant dialing solution boosting agent productivity. Arbeit Dialer enhances connection rates with its voice broadcast auto-dialer. Arbeit Voice is a VoIP business phone system that decreases downtime and integrates seamlessly. Numberlab ensures calls aren't mislabeled as spam, improving answer rates and brand trustWebsite: https://arbeitsoftware.com/