WhenAug 31- Sep 2, 2022
Who Attends Contact.io?
Contact is your chance to join 700+ call center executives, call marketers, entrepreneurs, and technology leaders spanning some of the largest sectors of the economy from telephony, financial services, healthcare, home services, professional services, and travel, among many others.
If any of the following, describe your business – high touch, high immediacy, high lifetime value, and/or appointment-based – Contact is the summit for increasing your business growth through the most powerful marketing and contact channel.
And, Contact helps brands, advertisers, and agencies navigate next gen growth via the phone and figure out which tools to use, how to use them, and which partners are best.
- If you spend money on marketing that leads to inbound or outbound calls
- If you buy calls or are thinking about buying calls
- If you receive online inquires and outbound contact strategies are important to you
- If you have an internal contact center and would like to improve yield
- If you want to go beyond the call with two-way sms, video, and more
- If the words, speak to an agent, contact a representative, ask us a question appear on your site
Contact is right for you!
Experience the culture of downtown from Hyatt Regency Denver at Colorado Convention Center. Located one block from the 16th Street Mall and walking distance to Denver Center for the Performing Arts, our hotel offers a stylish stay in downtown Denver with access to the 27th-floor Peaks Lounge, the highest-rising lounge in the city with spectacular Rocky Mountain views.
December 1, 2021 Comment off
The Past, Present, and Future of Pay-Per-Call
Author: Andrew J. Chung The pay-per-call industry has evolved tremendously over the last ten years. In this article, which is the summary of the presentation from the Contact.IO conference that occurred in September of 2021 by Andrew J. Chung, the Director of Pay-Per-Call at Visiqua, we will explore the history of pay per call marketing, a summary […]Read more
November 17, 2021 Comment off
The Wild, Wild West of Outbound Call Generation: What You Need to Know to Make It Work
Author Zachary Bitsoi While no universal playbook exists for optimizing outreach to leads, most brands can benefit from a multifaceted approach that entails a cohesive combination of touchpoints. At Vivint, we operate a robust call center that consists of highly trained agents who are eager to speak with the next prospect. Blending their enthusiasm with […]Read more
November 16, 2021 Comment off
Agent Performance. Optimizing Performance, and Compliance, Through Technology
Author: Ryan Stomel At Contact.IO, I had the opportunity to moderate a session on speech analytics and quality control. As the CEO of Call Criteria, I am aware of the various technologies that call centers are using and what the potential upside and downside is of each solution. Rob Bayer, CEO of Anomaly Squared, Jeff […]Read more