Aug 31- Sep 2, 2022


Denver, CO



Contact is your chance to join 700+ call center executives, call marketers, entrepreneurs, and technology leaders spanning some of the largest sectors of the economy from telephony, financial services, healthcare, home services, professional services, and travel, among many others.

If any of the following, describe your business – high touch, high immediacy, high lifetime value, and/or appointment-based – Contact is the summit for increasing your business growth through the most powerful marketing and contact channel.

Register Now!!View Past Attendees

And, Contact helps brands, advertisers, and agencies navigate next gen growth via the phone and figure out which tools to use, how to use them, and which partners are best.

  • If you spend money on marketing that leads to inbound or outbound calls
  • If you buy calls or are thinking about buying calls
  • If you receive online inquires and outbound contact strategies are important to you
  • If you have an internal contact center and would like to improve yield
  • If you want to go beyond the call with two-way sms, video, and more
  • If the words, speak to an agent, contact a representative, ask us a question appear on your site

Contact is right for you!

View Sponsors

Other topics covered at the show…

  • Who’s Buying, Where, and What Are They Paying
  • How to Track, Route, Optimize, and Analyze Your Calls
  • What Systems to Use and How to Integrate Them
  • What emerging technologies can provide more efficiency
  • The Must-Know Tips before Starting any Call Campaign
  • Click to Call from Paid Search
  • Call Re-targeting and CRM Re-marketing
  • The Best Tools for Creating an in-house Call Center
  • Pros and Cons of Dedicated Reps for Specific Traffic Sources
  • When to Leverage a Third-Party Call Center
  • The Keys to Call Monitoring and Compliance
  • How to Go Beyond the Call – SMS, Video Chat and messaging
  • Crap Calls and Call Fraud – When It’s Better not to Answer
  • TCPA, Stir Shaken, and other regulatory updates
  • And, More!

View Agenda

Experience the culture of downtown from Hyatt Regency Denver at Colorado Convention Center. Located one block from the 16th Street Mall and walking distance to Denver Center for the Performing Arts, our hotel offers a stylish stay in downtown Denver with access to the 27th-floor Peaks Lounge, the highest-rising lounge in the city with spectacular Rocky Mountain views.

Hyatt Regency Denver

650 15th Street, Denver, Colorado, United States, 80202

Book by August 23rd to receive group rate!
Book Now
The Past, Present, and Future of Pay-Per-Call

December 1, 2021    Comment off

The Past, Present, and Future of Pay-Per-Call

Author: Andrew J. Chung The pay-per-call industry has evolved tremendously over the last ten years. In this article, which is the summary of the presentation from the Contact.IO conference that occurred in September of 2021 by Andrew J. Chung, the Director of Pay-Per-Call at Visiqua, we will explore the history of pay per call marketing, a summary […]

Read more
The Wild, Wild West of Outbound Call Generation: What You Need to Know to Make It Work

November 17, 2021    Comment off

The Wild, Wild West of Outbound Call Generation: What You Need to Know to Make It Work

Author Zachary Bitsoi While no universal playbook exists for optimizing outreach to leads, most brands can benefit from a multifaceted approach that entails a cohesive combination of touchpoints. At Vivint, we operate a robust call center that consists of highly trained agents who are eager to speak with the next prospect. Blending their enthusiasm with […]

Read more
Agent Performance. Optimizing Performance, and Compliance, Through Technology

November 16, 2021    Comment off

Agent Performance. Optimizing Performance, and Compliance, Through Technology

Author: Ryan Stomel At Contact.IO, I had the opportunity to moderate a session on speech analytics and quality control.  As the CEO of Call Criteria, I am aware of the various technologies that call centers are using and what the potential upside and downside is of each solution.   Rob Bayer, CEO of Anomaly Squared, Jeff […]

Read more